ResolvedPopup not appearing

  • Author
    Posts
  • Tanja Gjorgjevik
    Participant

    Hello,
    I just tried implementing the popup on my website, it’s not appearing. I saw some comments on other plugins that might be intercepting the work of it, tried deactivating everything but the popup, still not showing. Can anyone direct me to the issue please? The site is: http://www.politicsinfotoday.com/
    Thanks
    Regards, Tanja

    #3505
    iLen
    Keymaster

    Hi , the plugin is not installed on the website which can not do the tests.

    #3512
    Tanja Gjorgjevik
    Participant

    What do you mean not installed, can you more precise? What is wrong with it, I have everything set up. I’m now noticing that the popup is appearing on a mobile, but not on desktop devices.

    #3516
    iLen
    Keymaster

    Hello, please go to the Advanced -> Mobiles / Tablets and off that option , I await your response.

    View post on imgur.com

    #3518
    Tanja Gjorgjevik
    Participant

    Okay, now, it’s appearing on desktops but the Like button is missing: http://prntscr.com/aq3lpn
    But the thing is, I want the popup both on desktop and on mobile, not just one one. This way, it’s not appearing on mobiles…

    #3529
    Tanja Gjorgjevik
    Participant

    Oh and is there a premium version of this plugin that I could buy to get better options?

    #3530
    iLen
    Keymaster

    Hi, I just checked the site and whether the LIKE appears, which want new options?
    Desktop

    View post on imgur.com

    Mobile

    View post on imgur.com

    I hope your answer

    • This reply was modified 11 months, 3 weeks ago by  iLen. Reason: update text
    #3532
    Sergey Lucktinov
    Participant

    I have the same problem. Popup wasn’t showing at all when mobile was enabled, and once mobile was unchecked, plugin started showing but without “like” button, even though facebook url was entered.

    Am I missing something?

    #3537
    iLen
    Keymaster

    Hi Sergey Lucktinov, which is the website link ?

    #3539
    Sergey Lucktinov
    Participant
    #3540
    Sergey Lucktinov
    Participant

    Here is a screenshot. example

    #3541
    iLen
    Keymaster

    Sergey Lucktinov the plugin is not active on the page to check, but I will review this novelty.

    #3544
    iLen
    Keymaster

    Hi, I just did an update , please download the version 4.95.95. Then wipe the cache and cookies, cache plugin if you clean too, I await your response.

    #3547
    iLen
    Keymaster

    Hi, I just did an update , please download the version 4.95.95. Then wipe the cache and cookies, cache plugin if you clean too, I await your response.

    #3548
    Sergey Lucktinov
    Participant

    Hi iLen, thanks a lot. Update seems to resolve the issue.

    #3549
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